FAQ
Frequently Asked Questions
What services does Capriotti Gioielli offer?
Capriotti Gioielli provides a wide range of services, including bespoke jewelry design, jewelry repair and restoration, gemological consultation, and the sale of certified gemstones. Each service is carried out with the utmost care and expertise to ensure that every creation and intervention meets the needs of our clients.
How does the bespoke jewelry design service work?
Our bespoke design service allows you to create a unique, personalized piece of jewelry. We work with you through every stage, from selecting the gems to designing and creating the final piece. Using advanced technologies like CAD and 3D printing, we can visualize the jewelry and ensure it is perfect in every detail.
Do you offer repair and restoration of antique jewelry?
Yes, our workshop specializes in the repair and restoration of antique and precious jewelry. Each piece is handled with the utmost care and attention to preserve its original beauty and value.
How can I be sure of the quality and authenticity of the gemstones?
Capriotti Gioielli is committed to offering only certified quality gems. Each gemstone is carefully evaluated by our IGI-certified gemologist and comes with a certificate of authenticity. We also provide gemstones sealed in a blister pack to ensure the contents are intact and have not been tampered with.
How long does it take to create a bespoke piece of jewelry?
The time required to create a bespoke piece depends on the complexity of the design and the availability of the selected gems. In general, the process takes between 4 and 8 weeks. During the initial consultation, we always provide an accurate time estimate.
What materials do you use in your jewelry?
We use only high-quality materials, including gold, platinum, and silver, combined with precious stones such as diamonds, emeralds, rubies, sapphires, and many other gems. Each material is carefully chosen to ensure maximum durability and beauty.
Can I bring my own stone for the creation of a custom piece?
Absolutely yes. We are happy to use gemstones that clients bring to us for creating bespoke jewelry. Before starting the design process, our gemologist will examine the stone to ensure it is suitable for the desired setting.
What payment methods are available?
We accept payments by cash, credit card, and bank transfer. In some cases, it is also possible to request a payment plan to facilitate the purchase of bespoke jewelry.
Can I receive a gemological consultation even without purchasing jewelry?
Certainly. We offer gemological consultations to help clients better understand the characteristics and value of their gemstones. This service is ideal for those who own gems and seek a professional evaluation or are considering purchasing a gemstone as an investment.
Where is your showroom located, and how can I schedule an appointment?
Our showroom is located in the heart of San Benedetto del Tronto (AP), at Via Tagliamento 23. To schedule an appointment, please contact us by phone at +39 0735 584005 or +39 335 430 941, or by email at capriottigioielli@gmail.com. We would be delighted to welcome you and assist you in choosing the perfect jewelry or consultation you may need.